Quick answer
What does the Aurelstar acceptable use policy forbid?
Aurelstar forbids five things under this policy, dated 4 November 2026: buying to resell, fraud, paying with stolen funds, buying for anyone under 18, and buying from an excluded country or for a sanctioned party. Buyers must be at least 18. No document is checked, so these rules rest on what you confirm at checkout. An account that breaks them is closed.
1. Who does this policy cover?
It covers every Aurelstar account, every order and every person who uses them. It forms part of What are the terms of service of Aurelstar?. It comes on top of Telegram’s own terms, which bind the account that receives an order.
2. What is forbidden?
Forbidden: Buying for anyone under 18, buying to resell, paying with funds that are not yours, buying from a country where the service is not available, and any use that breaks the law.
Each rule in practice:
| Rule | What it means |
|---|---|
| No reselling | No buying to resell. That covers a shop built on our orders, a marketplace listing, and any pack or plan passed on for a fee. |
| No fraud | No false report of a missing delivery, no order used to deceive someone else, and no posing as Aurelstar, as our support or as Telegram. |
| No stolen funds | Pay only from a wallet or an exchange account that is yours. Stolen, hacked or laundered funds are banned. |
| No order for a minor | No order for a person under 18, even when an adult pays and even as a gift. |
| Excluded countries | People and companies in Cuba, Iran, North Korea, Syria, Russia, Belarus, China, Yemen and Western Sahara, or in the occupied regions of Ukraine, cannot buy here. Hiding your location to order from one of them is a breach. |
| Sanctions | No order by or for a person or company on a sanctions list. |
3. Why is buying to resell forbidden?
An order is meant for the person behind the @username. Telegram’s Stars terms forbid selling or redistributing Stars, and they let Telegram debit Stars with no refund. A chain of resellers also hides who ends up with an order, and that undermines the rules on age and countries.
This rule limits what a buyer does with an order. It says nothing about how Telegram treats our own sale. Whether a paid gift to a username counts as selling or redistributing Stars is not settled: Telegram has published nothing on it, and Aurelstar claims neither answer.
4. Can I send an order to a friend?
This policy does not stop a gift, as long as your friend is at least 18 and nobody pays you for it. Copy the @username from their Telegram profile. An order sent to the username you typed cannot be taken back, so check it before you pay.
Whether a gift fits Telegram’s terms is a separate question, and the terms of service set out what is known about it.
5. How is age handled?
Aurelstar sells to adults only: buyers must be at least 18. You confirm it at checkout on every order, and no document is requested. That confirmation binds you, and the ban on orders for minors in section 2 also covers the person who receives the order.
6. What happens when a rule is broken?
A person reads every report; accounts that break these rules are closed. We can also refuse an order, or cancel one that has not been sent.
- Orders not yet sent: cancelled.
- Delivered orders: final. We cannot recall them.
- Balance of a closed account: not paid out, except where the law requires it. When does Aurelstar refund an order? has the balance rules.
- Serious cases, such as stolen funds: records go to authorities only when a law compels us.
7. How do I report misuse?
Write to [email protected]. A useful report gives the order reference or the @username, what happened, when it happened, and the transaction ID (TXID) if funds were stolen. If you think a person under 18 used the shop, say so in the subject line.
The rest of what a message should hold is on How do I contact Aurelstar?.
8. Can I contest a decision?
Yes. Write to [email protected] with the order reference, and say what happened and what has changed. A person answers support emails within 12 hours, seven days a week, and traces any Stars or Premium order that has not reached its username. Leave your account number out of the message. Nobody from our team will ever ask for your account number, your Telegram password, a Telegram login code or a Telegram session.
9. Can this policy change?
Yes. A new version carries a new date at the top of the page and applies to every account from that date.